Car recovery & towing
If the car cannot be driven safely, give us the fault and your chosen destination. Mention steering damage, locked wheels or a gearbox that will not select neutral so loading requirements can be checked.
24/7 telephone line · Nationwide dispatch
M6 Breakdown Recovery
M6 Breakdown Recovery
Car & van motorway recovery, 24/7
Broken down on the M6? Start with your junction, direction and vehicle.
CityGrip arranges motorway recovery for cars, vans and 4x4s across the M6 corridor. From the Midlands through the North West to Cumbria, we check the collection point and available equipment, then agree a price and arrival estimate before dispatch.
- Cars, vans & 4x4s
- Quote before dispatch
- Local or longer onward journeys
M6 motorway recovery: call 07960 200253 once you are safe. Give the junction or marker, northbound/southbound direction, vehicle and drop-off postcode. CityGrip's base is in Leyton, London; M6 jobs use nationwide dispatch with availability confirmed for the actual location.
Car, van and breakdown recovery on the M6
The right response depends on both the fault and where the vehicle has stopped. Tell us if it is in a service-area car park, on a slip road, in an emergency area or part of an incident being managed by the authorities.
Van & light commercial recovery
For a Transit, Sprinter, LWB or Luton van, describe the body, load and known weight. An empty panel van and a loaded box van may need different equipment. Suitability is confirmed before the job is accepted.
Electric vehicles & hybrids
Tell us the model, whether it has lost charge or developed a fault, and any impact damage. Vehicle-specific handling matters; we assess the recovery arrangement rather than assume every EV can be towed the same way.
Tyres, batteries & fuel problems
Describe the problem when you call so we can discuss the appropriate help. If it is a puncture, our M6 mobile tyre service has separate details. Work beside live traffic is not assumed to be suitable.
Where on the M6 is your vehicle?
A long motorway needs more than a town name. Send a map pin from a safe position if possible, and read out the road, direction and location-marker information you can already see. Do not walk beside the carriageway looking for a sign.
Rugby, Coventry & Birmingham
Confirm whether you are on the M6, an adjoining motorway or a connecting ramp. Around Spaghetti Junction, the road and direction matter as much as the junction number. A postcode can identify a nearby street instead of the motorway.
Staffordshire, Cheshire & Warrington
Include the last junction passed and whether you have reached services or left the motorway. Around a bridge or interchange, describe the collection point without trying to reach a particular landmark in a failing vehicle.
Lancashire, Cumbria & the northern end
For the Preston, Lancaster, Shap and Carlisle parts of the route, give the precise location and direction. Tell the operator about passengers and any difficulty waiting safely, especially during poor weather or darkness.
For a service-area pickup, send its name, direction or side and the exact parking area. Say whether the vehicle is on the forecourt or behind a barrier, and check any access arrangements with site staff. If you have already been moved off the motorway, provide the new collection point.
M6 recovery cost and what to confirm
Published motorway callout range: £250–£750. This is a guide to the existing M6 service, not a quote for every journey. The vehicle, load, access, loading needs and destination determine the agreed price. Call before booking to confirm the full cost of your job.
1. Collection & condition
Junction or marker, direction, registration and fault. Tell us if the vehicle rolls and steers, whether keys are available, and if authorities control access to the scene.
2. Destination & passengers
Give the drop-off postcode and receiving contact. Check the garage or depot can accept the vehicle. Passenger transport is discussed separately from loading the vehicle.
3. Price & availability
We confirm whether the job can be taken, the proposed recovery, price and estimated attendance. Ask about the entire onward journey and any applicable tolls before accepting the quote.
A journey to a nearby garage and a return to a home hundreds of miles away are different jobs. Decide the destination early so it is included in the booking rather than left unresolved after pickup.
M6 or M6 Toll? Tell us which road
The M6 Toll is the separate paid route around Birmingham. It has its own road operator, control room and patrols. Say M6 Toll explicitly when requesting help and provide the signed location and direction.
Follow the road's emergency signs and staff instructions. If an initial move has been arranged by the operator, tell us where the vehicle will be available for collection before arranging onward recovery. CityGrip is not presented as the M6 Toll road operator or an appointed recovery contractor.
Road information and the junction map are available from the official M6 Toll website.
Safety before the recovery booking
Unable to reach safety or leave safely? Keep your seat belt and hazard lights on. Call 999 and ask for the police. Do not delay emergency assistance to request a quote.
If possible, leave at an exit or enter services. Otherwise move left to a place of relative safety. Only if safe, exit away from traffic and wait beyond a barrier where available. Do not attempt motorway repairs or put out a warning triangle. Do not continue towards a distant meeting point in a vehicle that cannot be driven safely.
Use the emergency telephone or call National Highways on 0300 123 5000 from a safe position. Speak to them before leaving an emergency area. Read the complete National Highways motorway breakdown guidance.
Accident recovery and the next steps
If a collision has left the vehicle damaged, tell us about the condition of the wheels, steering and body once you are safe. Follow police or traffic-officer instructions at a managed incident. We can discuss recovery to the agreed destination and provide recovery paperwork.
For a collision that was not your fault, ask about non-fault accident support. Recovery, storage and replacement vehicle arrangements depend on the circumstances and eligibility; confirm these with the claims team.
M6 motorway recovery questions
How do I book M6 breakdown recovery?
Call 07960 200253 with your junction or location marker, northbound or southbound direction, vehicle details and destination. Once you are safe, we check availability and the recovery requirements, then agree the price and arrival estimate before dispatch.
How much does M6 recovery cost?
Our published M6 motorway callout range is £250–£750. Your location, vehicle, loading requirements and onward journey affect the quote. Confirm the full price for your particular job on the phone before booking; the range is not a fixed quote for every vehicle or journey.
Are your recovery trucks based on the M6?
CityGrip is based in Leyton, East London. We arrange nationwide dispatch for M6 enquiries and confirm availability for your location. We do not present the London address as an M6 depot or promise the same arrival time for every part of the motorway.
Can you recover a van or an electric vehicle?
Tell us the registration, model, weight information and any load. For an electric or hybrid vehicle, mention battery warnings or collision damage. The recovery method and equipment must be suitable for that vehicle; tell us if it cannot roll, steer or select neutral.
Is M6 Toll recovery the same as recovery on the M6?
They are different roads. Say M6 Toll when booking and give the direction and signed location. If road staff are managing an incident, follow their instructions and tell us about any initial recovery or safe collection point before arranging onward transport.
Can you collect from an M6 service station?
We can arrange a service-area collection subject to availability and vehicle suitability. Give the services name, side or direction, and position of the vehicle. Tell us about barriers, parking restrictions and whether the vehicle blocks access.
What if I am stopped in a live lane?
If you cannot reach safety or leave the vehicle safely, keep your seat belt and hazard lights on, call 999 and ask for the police. Follow emergency instructions first. A recovery booking must not delay emergency assistance.
Where can you take the recovered vehicle?
Give your preferred garage, home, depot or other destination when requesting a quote. Confirm that the receiving premises can accept the vehicle and allow unloading. Tell us passenger numbers separately so travel arrangements can be discussed.
Need M6 recovery? Call with your location.
07960 200253 · Available 24 hours. We check the vehicle, collection point and destination before agreeing dispatch.
Related motorway services
CityGrip Recovery · 68 Ruckholt Road, Leyton, London E10 5NP · 07960 200253. Content reviewed September 2026.