CityGrip / Removals & Man and Van
Storage Removals in London
The storage space is yours to arrange. We help plan the transport, access and carrying requirements.
Van and driver from £60/hour
Removals daily, 8am–8pm.
CityGrip Recovery arranges transport into or out of customer-arranged storage in London. This is a removals service, not an offer of storage space. You arrange the facility and rental; we discuss the van, any loading help, the journey and the price before you book. A later delivery back from storage is another journey to agree, not an automatic inclusion.
One mover from £80/hour or two from £95/hour. Driver-only includes no loading or unloading help; you arrange both. Storage rental is separate.
Home to storage, storage to home or between units.
Tell us whether items are leaving a home, being collected from a storage unit or moving between facilities. Give both addresses and explain which part of the load is moving. A few boxes from a room and the contents of a whole home need different plans.
Describe furniture, boxes and awkward items, including dimensions and known weights where relevant. If the belongings are already in storage, use an item list or photographs you have rather than estimating only from the unit size. A unit's floor area alone does not tell us how full it is or what can fit in the van.
For a wider house or flat move, the house removals and flat removals guides cover the property side. For student belongings between tenancies, see student removals.
Choose the help around the load and access.
Van and driver starts from £60/hour with no loading or unloading help; you arrange both. One mover starts from £80/hour, and two movers from £95/hour. Explain the inventory and carrying requirements so the proposed assistance and van can be confirmed.
Ask how the quoted time is measured, the minimum booking, any rounding or additional time, and what parking or route charges apply. The hourly rate does not predict how long every transfer will take. Waiting for a gate, a lift or access to the unit can affect the practical plan.
Storage rent, the storage provider's own charges and a later collection are separate from the transport enquiry. Confirm the full quote for the particular journey before agreeing to it.
Check the facility before arranging the van.
Confirm that the storage space is reserved and accessible at the proposed time. Ask the facility about loading areas, entrance height, lifts, trolleys, access codes and any requirement for you to attend in person. Do not assume extended access is available to every customer or vehicle.
For example, Big Yellow's published business-service information describes loading and trolley facilities at its stores. Your own location and agreement may differ, so check the arrangements directly rather than relying on a general description. CityGrip is not presented as a storage-provider partner.
Give the unit number, floor and a contact who can authorise access. If the facility needs identity checks or paperwork completed before access, arrange that with it directly; a transport booking does not complete a storage contract.
Keep the load ready and the destination clear.
Label boxes and make a list of what is being collected. Say whether the whole unit is moving or only selected pieces, and identify anything that must stay. Agree who will open and secure the unit and who will receive the belongings at the other end.
For furniture, measure the route as well as the item. Tell us about corridors, tight turns, ramps and the carry from the loading bay. Packing help and furniture disassembly can be requested, but must be assessed and agreed rather than assumed to be part of every transfer.
Follow the facility's own restrictions on what it accepts. Transport assistance does not make a prohibited item acceptable for storage or establish that an unusual item can be carried.
Rental, transport and cover are separate questions.
Check the storage contract with your chosen facility, including its access rules and any cover it requires. CityGrip does not claim to own the unit, reserve the space or insure belongings for the storage period.
For the move itself, CityGrip holds hire and reward insurance, and goods in transit insurance is available at extra cost. Ask about the cover you need when requesting the quote and confirm the terms that apply to your belongings. Do not assume the storage provider's protection automatically covers the journey.
If you want a return delivery after storage, give the likely date and destination separately. Availability, access, load and the price need to be agreed for that later leg.
Compare the crew options.
Confirm vehicle, minimum hours, inclusions and total. Booking, payment and cover information.
Your questions, answered.
Do you provide storage space?
This page is for transport to or from storage that you arrange separately. CityGrip does not claim to own the facility, reserve a unit or include rental in the removal price.
What information do you need from the storage facility?
Give the address, unit number, floor, access hours and loading arrangements. Confirm any gate code, lift booking or requirement for you to attend with the facility directly.
Can you collect only some items from my unit?
List exactly which items need moving and which stay. Provide photographs or an inventory where possible, and confirm who will identify the items and authorise access.
Is a later return delivery included?
A return journey is not automatically included. Tell us if you want it discussed and provide the expected date and destination so it can be assessed and quoted separately.
Are my belongings insured while in storage?
Storage-period protection is a matter for your agreement with the facility. For the transport, CityGrip holds hire and reward insurance and goods in transit cover is available at extra cost; ask for the applicable terms before booking.
A little preparation, a clearer moving day.
Make a list of furniture and packed boxes, including belongings in cupboards, lofts, garages or storage that are part of your move. Send dimensions and known weights for large or awkward items. Photographs can help explain the load and any difficult access.
Driver and van starts from £60/hour with no loading or unloading help: arrange your own helpers at both ends. One mover and van starts from £80/hour, or two movers and van from £95/hour. Tell us which help you need, then confirm the suitable vehicle, minimum hours, inclusions, any applicable charges and complete price.
Student moves from £100 with ground-floor loading help · Packing from £290 for 1–2 bedrooms or £500 for 3–4 bedrooms. Confirm the actual scope and whether materials and any applicable VAT are included in your quote.
Booking and moving information.
How do I get a removals quote?
Use the online quote form, call 07960 200253 or message us on WhatsApp with the postcodes, date and what is being moved. We give you the price upfront, before you book.
Is a quote a booking?
No. A quote request does not reserve a date. Nothing is booked until you have agreed the details and the price with us.
What size of van do you use?
We use small vans such as the Ford Transit Custom and Renault Trafic, Ford Transit short, medium and long wheelbase vans, and Luton vans. Luton vans with a tail lift are available. We recommend the van when we quote, and photos of the larger items sent on WhatsApp help.
What hours do you work?
Removals run seven days a week, from 8am to 8pm, and you can book for the next day until midnight.
Do you offer packing and furniture assembly?
Yes. Packing, taking furniture apart and assembly are available on request, and packing materials are available on advance notice only. Tick what you need on the quote form or tell us when you call, and we give you the price upfront.
What insurance do you have?
We hold hire and reward insurance. Goods in transit insurance is available at extra cost if you need it: ask for it when you request your quote, and check your own contents insurance as well.
What is your cancellation policy?
An £80 cancellation fee applies if you cancel with at least 24 hours' notice. If you cancel less than 24 hours before your move, 50% of the quoted fee applies. Cancellations cannot be accepted within 8 hours of the move, so the full quoted fee applies and is not refunded, unless the cancellation is because of a medical emergency supported by hospital records, in which case 50% of the quoted fee applies.
How can I pay?
You can pay by card or bank transfer.
Bring the storage access instructions.
Give the reserved facility, unit details and the items being transferred. Explain who authorises release and whether you want a later return delivery quoted separately.
Enquiry only. Agree the details and total before booking.