Can I organise Ferrari removal entirely on WhatsApp?
Yes. Send the car, condition, full location and preferred collection date and time in the chat. We assess access and release details and confirm an available arrangement there. No website form or phone call is required for the enquiry.
Can a Ferrari with damaged splitters or very low clearance be assessed?
Describe the actual clearance, damaged bodywork, wheels and garage threshold or ramp. Safe photographs help show the route out. Acceptance and suitable loading require assessment; do not improvise ramps or drag an unsafe car into a different position.
What if the Ferrari is still controlled by an insurer?
Obtain the insurer’s release and disposal instructions and allow any outstanding inspection. Having access to the keys does not necessarily authorise destruction. Tell us the claim status and any confirmed write-off category before collection is arranged.
Is transport to a Ferrari repairer the same as scrap collection?
No. Give the destination and state that you want transport, not destruction. Recovery is separately quoted. A scrap booking should only proceed after the intended outcome and the necessary disposal authority are clear.
How is the collection date and time confirmed?
Send your preferred date and time with the car and address on WhatsApp. We check the vehicle, access, release authority and availability, then confirm an agreed collection date and time or arrival window in the conversation. Sending a preferred time alone does not reserve a slot. If the site needs a loading appointment, mention it before the arrangement is agreed.
Is scrap collection free?
Free collection is part of an accepted CityGrip scrap booking. Describe missing essential components, extra waste, locked wheels and exceptional access first. Acceptance, suitable loading, receiving arrangements and any exceptional work must be confirmed before booking. Transport to a different address for repair or storage is separately quoted recovery.
Who handles scrapping and the Certificate of Destruction?
CityGrip handles collection and delivery to a receiving Authorised Treatment Facility. The ATF handles treatment and issues the Certificate of Destruction when an eligible car is completely scrapped. GOV.UK says this should be provided within seven days. A car the ATF repairs and resells does not receive that certificate. Keep the certificate and handover records.
What should I prepare before the agreed collection?
Ask which identification and ownership or release evidence is needed. Explain a missing V5C before booking. Retain a private registration first if required, remove personal belongings and arrange the keys and authorised on-site contact. Follow the applicable V5C steps and make your own DVLA notification. Confirm any payment arrangement in advance; the scrap service uses bank transfer.